Transport company

A transport company is faced with the question of whether it should reduce staffed sales at some stations and stops. Opening hours and tickets sold are compared with passenger traffic flows and recommendations are made as to how passenger service can be improved.

In addition to the conceptual, differentiated elaboration for each station, MRK also accompanies the coordination process with the public authorities, the municipalities affected by the counter development and the employee representatives. In addition to the installation of ticket machines, the sale of tickets in stores is also planned.